Casa Hamaca Guesthouse
Colonia San Juan, Calle 49 #202-A x 40
Valladolid, Yucatan, 97780, Mexico
+52-985-100-4270

FAQs

What are your rates?
Rates vary, depending on the type of room and on the time of year, between US$60 to US$150 per night. You can book a room online or email for availability and specific rates for the dates you are interested in. All rates and payments are in US$.

How can I pay?
All arrangements and payments must be made prior to arrival. You can pay with Master Card, Visa, Discover or American Express. Or you can pay with PayPal if you email me directly at denislarsen@yahoo.com with room requirements and exact travel dates. I'll send you a PayPal invoice for a deposit of 100% of the first nights stay (including tax). Balances are due at check-in. Any additional expenses accrued while a guest may be paid in cash...US$ or Mexican pesos...or via credit card.

What happens if I must cancel?
Cancellation policy: We ask for 10-days notice to cancel a reservation; there is a $50 processing fee. Within the 10 days, you are responsible for the room nights that we are unable to resell. A cancelation must be acknowledged in writing (email) for any refunds to apply.

What about travelers checks?
There are numerous ATMs in Valladolid where you can obtain pesos. Since the arrival of ATMs, most people no longer carry travelers checks. Most local banks no longer exchange dollars or euros for Mexican pesos. Local money changers will still exchange dollars or euros. If you plan on being in small towns or shopping with street merchants or in markets, plan on having pesos (in smaller denominations) since almost no one outside of major tourist areas will accept US dollars or credit cards.

I have special dietary requirements. Can you serve meals that meet my needs?
We can satisfy most dietary needs. Please write to us ASAP to discuss your needs and how we might best fulfill those needs.

How do I get to Valladolid?
Most norteamericanos arrive by automobile. Some by bus. Busses are much less expensive, but you trade cost for the convenience of a automobile. There is long-distance bus service to Merida, Cancun, Chetumal and Tizimin from Valladolid. There are local busses that go to Chichen Itza and Tulum.

Do I need reservations?
Yes, you need reservations. We do not accept walk-ins. This is for your protection as well as ours and for the staff and the other guests. We want to know a little about you before we let you into our home and, we believe, that you want to know something about us before you entrust us with your well-being.

Am I going to be bored in Valladolid?
I'm sure that some people will be bored in Valladolid. I suggest that they stay in Cancun or go to Xcaret or Xel-Ha...or maybe just stay home. For anyone interested in Mayan culture, colonial history, Méxican history or natural history, we don't think you will be bored. There is lots to see and lots to do. There are many good guide books out there. Check them out before you make your plans.

And is it true that you can't drink the water?
Any Mexican who can afford to drink bottled water does so. Bottled water is available almost everywhere you will go. We suggest that norteamericanos brush their teeth with bottled water and not sing in the shower. Public water is fine for showering, hand washing and clothes washing. All of our dishwashing is done with chlorinated water and all cooking (including making ice cubes) is done with bottled water. If you go to an establishment where they might not make their ice with bottled water, have your drink without ice (sin hielo).

Do I need to speak Spanish?
In all of the larger towns and tourist areas, many of the people who come in contact with tourists speak at least a few words of English (and French, German, Italian and Japanese). However, the more Spanish you speak and understand, the richer and more meaningful will be your experience because you will connect with the people. In the smaller towns around Valladolid, only the children going to school and the mature men of the town who must work outside of town speak much Spanish. Many of the women and some of the men speak only a few words of Spanish. Most speak Yucatec Mayan at home, in the shops and in the streets. So you might be on equal footings, regarding your fluency in Spanish, with many of the people you might come in contact with in the villages. This is the same Yucatec Mayan language used in Mel Gibson's movie Apocalypto... but in contrast to the language used in his film The Passion, this language (Yucatec Mayan) is a living language spoken by almost one and one half million people every-day in the Yucatán.

Is it safe there?
Cancun is a pretty hedonistic city with all of the problems that such a city develops. Merida, a large city, is regarded as the safest large city in México. In either of these places (or in any other place in the world, for that matter) it is not advised to be out late at night, while drinking to excess, in unsavory or desolate parts of town...especially if you are with a companion you have just met at the last cantina. Valladolid is a quiet backwater compared to either Cancun or Merida...but the same cautions apply.

Highway driving at night is not recommended. There are lots of road hazards. There are just too many people, cows, horses, dogs, sheep, goats, deer, tractors and bicycles on the road..and too many speed bumps (topes) that you cannot see until it is too late to even slow down. Plus many of the smaller roads have no shoulders.

How about drugs?
Don't even go there. Stay away from illegal drugs...they are exactly the same drugs that are illegal in the USA. Méxican jails and prisons are rated waaaaay less than one star in almost all the guide books. Because most norteamericanos are so visible among the short, dark-skinned Mayas, they are easy targets for scams and shakedowns and can be prosecuted for relatively minor offences.